Working Hours: Monday - Friday: 9am - 5pm
Smart virtual assistant that handles calls, answers questions, and provides support using AI technology
Ai Call Assistant
The AI-Powered Call Assistant on CallPoint is designed to handle customer interactions intelligently and naturally. Leveraging the OpenAI API, this feature enables your virtual assistant to understand caller intent, respond with human-like language, and manage conversations seamlessly. Whether answering common questions, collecting information, or routing calls, the AI assistant delivers quick, accurate, and context-aware responses—reducing wait times and improving customer satisfaction. By combining advanced language models with real-time voice interaction, your business can offer 24/7 support without the need for a full-time agent.
- Available 24/7 to handle calls at anytime
- Responds instantly to inquiries, no wait times
- Reduces operational costs by up to 50%
- Scales effortlessly to manage multiple calls
- Ensures consistent, and professional interactions
Why Businesses Trust CallPoint for Smart and Smooth Communication
Streamline your communication, reduce costs, and deliver exceptional customer service with CallPoint’s intelligent, automated, and scalable call center solution.
- Instantly handle inquiries and cut down wait times.
- Add agents, customize flows, and scale effortlessly.
- Reduce workload, automate tasks, and save costs.
- Provide consistent, personalized, and professional support.
Our Services
Embark on a personalized journey of innovation with our transformative AI Call solutions, tailored to meet your unique needs and drive unparalleled success.
AI Call Assistant
Automatically handles customer calls using advanced AI, providing intelligent responses, improve efficiency and customer trust
Learn More
IVR Call System
Interactive Voice Response system that guides callers through options, routes calls, and collects input—all without human intervention.
Learn More
Outbound Calls
Initiate automated or manual outbound calls directly from your web dashboard to reach leads, follow up, or broadcast information.
Learn More
Inbound Calls
Receive customer calls handled by AI agents who understand queries, provide accurate solutions, and escalate only when necessary.
Learn More
Call Broadcast
Send voice messages to multiple contacts at once—perfect for announcements, promotions, or quick alerts in a few clicks.
Learn More
2-Way SMS
Communicate with your customers through two-way SMS messaging—send and receive messages from your dashboard.
Learn More
Start Your Journey with CallPoint
Embark on a transformative journey into the future of innovation as you kickstart your exploration of CallPoint, where limitless possibilities await at every click and command.
© 2024 CallPoint, All Rights Reserved || Designed By CromeDev Team